The average restaurant has between 3 and 9 slip-and-fall accidents every year. In fact, an estimated 3 million foodservice employees and 1 million guests are injured annually from slip-and-fall accidents at restaurants. The aggregate cost of such injuries is a staggering $2 billion!
Striving for excellent service, quality food, and a welcoming environment is not enough; successful restaurateurs also know that ensuring the safety of guests and employees on their premises is of paramount importance.
You can avoid—or at least minimize—losses resulting from slip-and-fall accidents by: (1) becoming aware of the causes of such accidents; (2) knowing what steps to take to prevent them from happening in the first place; and (3) implementing a strategy to pursue if an accident does occur.
Causes of Slip-and-Fall Accidents
Wet floors—whether caused by spills or cleaning—present a serious slip hazard, and nowhere is this more true than in restaurants. In fact, slip-and-fall accidents are the leading cause of injuries at restaurants, and 50% of those incidents are caused by wet or otherwise dangerous floors. The remaining half are attributable to improper footwear (24%), inadequate hazard identification (9%), insufficient training (7%), and (unfortunately) fraud (10%).