The threat from cybercrime is real and rapidly evolving—and the hospitality industry has emerged as a prime target. Food service in particular has a set of characteristics that make stores vulnerable to cybercrime, including a large volume of transactions, high employee turnover, a wide-ranging network of vendors, and extensive digital connections. Unfortunately, the same technologies that improve restaurant operations and enhance customer service are also fresh bait for cybercriminals, who have zeroed in on restaurants’ connections to vendors of POS systems and general IT support.
As security risks loom larger, it’s essential to put more emphasis on protecting your business and reputation. This means both creating a culture of cyber safety and awareness as well as taking tactical steps to identify current vulnerabilities and make security improvements.