Alert: Drive-by ADA Website Compliance Letters
The National Restaurant Association (NRA) has received inquiries from five states regarding letters sent to restaurants by Carlson Lynch Sweet & Kipela (Carlson Lynch), a Pennsylvania law firm. The letters are headlined “FOR SETTLEMENT PURPOSES ONLY” and say that “experts … have identified access barriers” on restaurant websites. In its letters, the law firm lists “compliance failures” and urges recipients to contact the firm as a first step. If you have received this letter, contact our office immediately at (404) 467-9000.
- Handout on ADA “Drive-by” lawsuit letters
- Information on “What should you do if you receive such a letter?”
- Link to the National Restaurant Association’s ADA “Toolkit for Restaurant Operators”
- Slide deck from the NRA webinar on ADA website accessibility
- The Bureau of Internet Accessibility offers Web Accessibility Audits
The National Restaurant Association recently released their "Americans with Disabilities Act Compliance" Tool-kit. NRA/GRA members can download the tool-kit for FREE.
The 2010 ADA standards apply to new construction and alterations starting on or after March 15, 2012. Since Title III of the ADA also requires businesses to remove barriers to guests wherever it is readily achievable, businesses should use the new standards for guidance when they remove existing barriers to guests.
Whether you're building a new restaurant, renovating a current location, or removing existing barriers to guests with disabilities, make sure you are in compliance! The tool-kit includes:
- An overview of Title III of the ADA, which prohibits restaurants and other places of public accommodation from discriminating against guests with disabilities
- Specifics on the new federal accessibility guidelines, which set new ground rules defining everything that makes a restaurant "accessible," from restrooms to signage, elevators, ramps, parking spaces and more.
- A checklist that you can use in your restaurant to evaluate such features as dining areas, self-service counters and children's play areas.
- What to do if you are sued under the ADA.
- Guidance on new regulations covering the use of service animals and mobility devices in restaurants.
Click here for FAQs on Service Animals and the ADA.