COVID-19: free ServSafe Trainings

For 30 years, ServSafe® has been at the forefront of preparing restaurant and foodservice workers to deliver safe dining experiences. With the challenges presented by COVID-19, ServSafe has developed FREE courses to keep our workers and the dining public safe.

Four New, Free Training Videos

ServSafe has developed four new, free training videos that address COVID-19 precautions for takeout and delivery and reopening guidelines.

ServSafe Takeout

Training objectives:

  • Knowing the symptoms to avoid when sick

  • Proper sanitization

  • How to handle food packaging

  • Delivery to guests


ServSafe Delivery

Training objectives:

  • Safe package handling

  • Good hygiene and sanitation for delivery transportation

  • Transporting packaged food

  • Safe customer contact


ServSafe Reopening Guidelines

Training objectives:

  • Knowing the symptoms of COVID-19 

  • Preventing the spread 

  • Recognizing actions to reduce employee and guest risk 

  • Keeping guests and employees safe

  • Guidelines for face coverings, hand washing, hand sanitizer use, and food handling

  • Guidelines for cleaning, sanitizing, and disinfecting 

  • Changes to maintain social distancing


ServSafe Conflict De-escalation Training

Training objectives:

  • Preparation and awareness 

  • Signs of escalation

  • Staying calm 

  • De-escalation steps

  • Assisting others

  • Getting help