Restaurant Reopening Toolkit
Everything You Need to Know Before Resuming On-Premise Service
Our mission at the GRA is to serve as the voice of Georgia's restaurant industry in Advocacy, Education, and Awareness. Restaurants are the heartbeat of their communities and right now, our industry is facing challenges far greater than we could have ever imagined. The GRA is here not only to represent restaurants with elected officials and shape public policy in our industry's best interest, but we are also here as a resource to help you get through difficult times and hopefully thrive again in the future. We must move forward in thoughtful ways that can create a positive impact for our industry and in our local communities.The health and well-being of Georgia's restaurant owners, workers and customers is always a top priority of our organization. Restaurants are highly regulated, and we are already utilizing proven methods to prevent the spread of disease. There is no evidence to suggest that COVID-19 can be transferred to humans through food. Continue to follow sanitation procedures outlined in the Georgia Food Code. For the most up-to-date information on COVID-19, please visit the Georgia Department of Public Health or CDC websites.
If you are feeling symptoms, please contact Georgia's COVID-19 hotline, 844-442-2681, or the screening number for your local hospital. If you or an employee tests positive for COVID-19, contact the Georgia Department of Public Health at 1-866-PUB-HLTH (1-866-782-4584).
Please, reach out to us for any additional information or assistance. We are here to help.
GRA Statement on Reopening Restaurants
The Georgia Restaurant Association appreciates Governor Kemp’s support of our restaurant community. The safety, health and well-being of Georgia's restaurant owners, workers and guests has always been the absolute top priority of our organization. We ask that restaurants and diners follow the rules set by the Office of the Governor. During this transitional period we are all in, Georgia's restaurants request respect, patience and understanding with regards to the pace of reopening. Some may be ready to welcome diners back, while many will need additional time to confirm their individual supply chain, initiate new operational standards, and ensure the safety of their staff and guests. (Updated July 31, 2020)
Georgia's restaurants proudly serve millions of guests every day and follow food safety and sanitation guidelines set by the CDC, FDA, Georgia Department of Public Health and Governor Brian Kemp's executive orders.
We are aware of the latest CDC report in regards to in-person dining. We are also aware that the study came from a sample size of 314 participants in 11 different healthcare facilities across the United States. In addition, the publication states that ‘adults in the study were from one of 11 participating health care facilities and might not be representative of the United States population.’
For the past six months, Georgia's restaurants have struggled to keep their doors open. Those who are open remain deeply committed to serving their communities while providing a safe environment for their employees and guests.
We will continue to support all restaurants in their choice to allow in-person dining or not.
Georgia Dept. of Public Health: COVID-19 Guidance for Restaurants (Updated Aug. 15, 2020)
Business Liability Protection
On August 5th, Governor Kemp signed Senate Bill 359, which enables some protection for businesses during the COVID-19 pandemic. Businesses can post either (1) a sign at their entrance or (2) issue any receipt or proof of purchase for entry, including but not limited to an electronic or paper ticket or wristband, to a person upon entry. The ticket and poster MUST have specific language in certain size specifications, which can be found in section 51-16-3 (starting at line 108) of the bill. We have created files for a ticket and a poster that you can print and use for your restaurant. (If you would rather create your own poster, here's a helpful hint for font size: one inch = 72 point)
NOTE: This is not and should not be considered blanket amnesty for businesses. This protection will not help if proven that something happened because of a business’ “gross negligence, willful and wanton misconduct, reckless infliction of harm, or intentional infliction of harm.” You should continue to follow the Governor’s Executive Order and guidelines from the Georgia Department of Public Health and Centers for Disease Control.
Business Liability Protection Entrance Ticket (8.5in x 2.75in)
Business Liability Protection Poster (must be printed at least 18in x 24in)
ServSafe® has developed a number of free resources aimed at keeping our workers and the dining public safe during the COVID-19 pandemic.
ServSafe® Takeout and Delivery: COVID-19 Precautions - Two new, free on-demand training modules that address COVID-19 precautions for takeout and delivery. Available in English and Spanish.
Atlanta-based tech company MLevel developed a self-service COVID-19 mitigation training platform in partnership with the Georgia Restaurant Association that allows small businesses in the Restaurant Hospitality sector (up to 500 employees) to educate and train their employees on re-entry into the workforce.
Coronavirus: Reducing the Risk of Infections: Use this video to help educate your employees on ways to help combat the spread of coronavirus.
Practice and Promote Proper Hand Washing: Hand washing can be one of the most important ways to prevent any kind of viral outbreak.
**Reminder: Restaurants are classified as critical infrastructure**
Free COVID-19 Guidance: Legal | Financial | Insurance
We are grateful for the support of our Corporate Partners and Allied Members. As a member of the GRA, our experts are lending their support free of charge to help address legal, financial and insurance related issues arising from the pandemic. This offer is only available to all Georgia-based and Georgia-located restaurants, and the only requirement is that your legal, financial or insurance issue be COVID-19-related. Areas of assistance include:
CARES Act/SBA Funding (PPP and EIDL loan applications, forgiveness and other issues surrounding the programs);
CARES Act Tax Credits
Families First Coronavirus Response Act
Unemployment (employer filing, furloughs, layoffs, etc.);
Restaurant and food safety;
To access this assistance, send an email stating your name, restaurant and a description of your issue to email@example.com. We will follow up in the order your email is received.